Legal

Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email address, password)
  • API usage data and logs
  • Payment information (processed by Stripe)
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Monitor and analyze usage patterns
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication
  • Employee training on data protection

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@feedbackkit.io

Address: 123 Market St, San Francisco, CA 94103